Explanation of Report Sections—INDIVIDUAL Report Sections
Select from the following report sections when you want to print reports for individual subjects in a project.
Category Summary
This report section displays all category scores.
Results are displayed both as a bar graph and in numerical form. The category names appear on the left side of the page. Self-ratings are not included in these averages.
Column 1: Displays scores for the primary scale from highest to lowest. It represents the average of all item scores within each category; the bar graph also shows these averages.
Column 2: Displays the combined scores for all other subjects in the project.
Category Summary – Scale Comparison
This report section displays the category scores for the primary and comparison scales used in the project.
This section can be printed only if more than one scale was used in the project. It displays the category scores for the primary and secondary scales, along with the difference between the two.
Results are displayed both as a gap graph and in numerical form. The category names appear on the left side of the page. Self-ratings are not included in these averages.
Column 1: Displays scores for all items within a category for the primary scale.
Column 2: Displays scores for all items within a category for the secondary scale.
Column 3: Reports the difference between these two sets of scores.
The difference between the two averages is shown by a gap graph. Long arrows pointing to the right suggest priorities for improvement, while arrows pointing to the left suggest strengths.
Category Summary – Self/Other
This section displays the ratings subjects gave themselves (“Self”) and the ratings given by all their respondents (“Others”).
Column 1: Displays the category scores for the primary scale.
Column 2: Displays the category scores subject gave himself/herself on the primary scale.
Column 3: Reports the difference between these two sets of scores.
The difference between the two averages is shown as a gap graph. An arrow to the right indicates that the subject rated Self higher than respondents, while an arrow to the left indicates that the subject rated Self lower than respondents.
Item Ratings by – Category
This section displays scores for each item within each category. Results are displayed both as a bar graph and in numerical form.
The category name appears on the left, and the items related to that category are listed from highest to lowest scores. Self-ratings are not included in these averages.
Column 1: Displays the score for each item within the category; the bar graph also shows these averages.
Column 2: Displays the scores received by the other subjects in the project. A subject can compare his/her average scores with the average scores received by all other subjects in the project.
Item Ratings- Scale Comparison
This section can be printed only if more than one scale was used in the project. It displays the item scores for the primary and secondary scales, along with the difference between the two.
Results are displayed both as a gap graph and in numerical form. Self-ratings are not included in these averages.
The category name appears on the left, and the items related to that category are listed.
Column 1: Displays the scores for each item on the primary scale.
Column 2: Displays the scores for each item on the secondary scale.
Column 3: Reports the difference between these two sets of scores. Items are listed from most negative difference to most positive difference within each category.
The difference between the two averages is shown by a gap graph. Long arrows pointing to the right suggest priorities for improvement, while arrows pointing to the left suggest strengths.
Item Ratings- Relationships/Comments
This section displays detailed information about the individual items, organized by category.
Results are displayed both as a bar graph and in numerical form. Self-ratings are displayed as a separate bar graph and are not included in the score.
The category name appears on the left, and the items related to the category are listed in natural order (i.e., the order in which they appear in step 4, Items of the project).
Directly beneath each item statement is the distribution of ratings, which shows the number of respondents who gave ratings at each point on the scale (e.g., 2 people may have given a rating of 4, 3 people gave a rating of 5, etc.).
The horizontal bar graphs and corresponding number to the right display the item score on the primary scale, based on the relationship type. The first bar shows the overall score from all respondents. The second bar displays the rating the subject gave self, and the remaining bars show the average ratings given by each rater relationship (e.g., peer, manager, etc.).
Column 1: Displays the scores for each item on the primary scale.
Column 2: Displays the total number of individuals who rated this item. This number can vary across items because some respondents may have skipped some items.
If any respondents wrote comments about a particular item, the comment appears immediately below the bar graphs. Each dash (-) represents a comment from a different person. This section may be customized to group comments by rater relationship.
Highest-Rated Items
This section reports the scores of the subject’s 5 highest-rated items across all categories. Self-ratings are not included in these averages.
Results are displayed both as a bar graph and in numerical form, from highest to lowest.
Items are shown on the left side of the page, with the related category in parenthesis below it. Beneath the bar graph are comments given by respondents for that item. This section may be customized to group comments by rater relationship.
Column 1: Displays the average score for each item on the primary scale, with the highest score listed first, followed by the second highest score, and so on.
Column 2: Displays the project average, the average scores received by other subjects in the project.
Lowest-Rated Items
This section reports the scores of the subject’s 5 lowest-rated items across all categories. Self-ratings are not included in these averages.
Results are displayed both as a bar graph and in numerical form, from lowest to highest.
Items are shown on the left side of the page, with the related category in parenthesis below it. Beneath the bar graph are comments given by respondents for that item. This section may be customized to group comments by rater relationship.
Column 1: Displays the average score for each item on the primary scale, with the lowest score listed first, followed by the second lowest score, and so on.
Column 2: Displays the average scores received by other subjects in the project.
Recommendations for Development
This section reports the scores of your 5 lowest-rated items across all categories. Your self-ratings are not included in these averages.
Results are displayed both as a bar graph and in numerical form, from lowest to highest.
Items are shown on the left side of the page, with the related category in parenthesis below it.
Column 1: Displays the average score for each item on the primary scale, with the lowest score listed first, followed by the second lowest score, and so on.
Beneath the bar graph are the development recommendations for that item. Development recommendations include: Item Description – A brief explanation of the specific behavior described in the item and why the behavior is important in the workplace. Developmental Recommendation – Describes possible reasons for the low ratings, to help the individual analyze the cause. A list of recommended follow-up development actions that can improve performance is also provided. Recommended Resources – A list of references which includes books, magazine articles, videos and any other media available to the feedback recipient for personal and professional development.
Summary Questions
This report section displays the narrative comments given by each respondent to the Summary Questions that were included in the project. Responses are grouped by question and are completely anonymous. This section may be customized to group comments by rater relationship.
PROJECT Report Sections
Select from the following report sections when you want to print reports that include summary data for all subjects in the project.
NOTE: The term project average used below means the combined scores for all subjects in a project.
Category Summary (Project)
This report section displays the project average for all categories.
Results are displayed both as a bar graph and in numerical form. Self-ratings are not included in these averages.
The category names appear on the left side of the page.
Column 1 (only column): Displays the project average for each category, listed from highest to lowest.
This report section can serve as needs assessment data for future training and development programs. Areas of strength and priority areas for improvement can be identified for a group of subjects, with developmental resources targeted to the lowest-rated areas.
Category Summary - Scale Comparison (Project)
This report section can be printed only if more than one scale was used in the project. It shows the project average for the primary and secondary scales, along with the difference between the two.
Results are displayed both as a gap graph and in numerical form. Self-ratings are not included in these averages.
The category names appear on the left side of the page. On the right, the project average for each category on both scales is displayed.
Column 1: Displays the project average for each category for the primary scale.
Column 2: Displays the project average for each category for the secondary scale.
Column 3: Reports the difference between these two sets of scores. Categories are listed from most negative difference to most positive difference.
The difference between the two averages is shown by a gap graph. Long arrows pointing to the right suggest priorities for improvement, while arrows pointing to the left suggest strengths.
This report section can serve as needs assessment data for future training and development programs. Areas of strength and priority areas for improvement can be identified for a group of subjects, with developmental resources targeted to the areas with the greatest negative gap.
Item Ratings- by Category (Project)
This report section displays project averages for all items, organized by category.
Results are displayed both as a bar graph and in numerical form.
Besides reporting the project average for every item, this section also displays the distribution of ratings (shown as percentages) among all respondents who answered each item. The distribution appears directly beneath each item statement as a row of percentages.
The category name appears on the left, and the items related to that category are listed from highest to lowest according to the project average. Self-ratings are not included in these averages.
Column 1: Displays the project average for each item on the primary scale.
Column 2: Displays the total number of respondents in the project who gave ratings for this item.
Items that are ranked lowest within each category may represent areas for development for the subjects in this project.
Item Ratings- Lowest to Highest (Project)
This report section displays the project average for all items in all categories.
The items are listed on the left side of the page, from lowest to highest according to the project average. Self-ratings are not included in these averages.
Besides reporting the project average for every item, this section also displays the distribution of ratings (shown as percentages) among all respondents who answered each item. The distribution appears directly beneath each item statement as a row of percentages.
Column 1 (only column): Displays the project average for each item, with the lowest-rated items listed first.
Items that are ranked lowest may represent areas for development for the subjects in this project.
Subject Ranking - by Category (Project)
This report section displays the names of each subject, listed in rank order by category scores on the primary scale, from highest to lowest.
The category name appears on the left. Summary scores for each subject are displayed as both a bar graph and in numerical form.
This report makes it easy to identify which subjects have this particular category as a strength and which individuals need improvement. Categories in which most subjects are rated low may be targeted as areas for development.
Subject Ranking – Overall (Project)
This report section displays the names of each subject, listed in rank order by overall scores on the primary scale, from highest to lowest.
Summary scores for each subject are displayed as both a bar graph and in numerical form.
Summary Questions (Project)
This report section displays Summary Questions that were included in the assessment and the responses given by each respondent. Responses are grouped by question and are completely anonymous. This section may be customized to group comments by rater relationship.
MULTI-PROJECT Report Sections
Multi-project reports are created in the Advanced Report module of 20/20 Insight GOLD. See the chapter, Advanced Reporting, for instructions on creating reports.
Individual Report Sections
Category Summary – Subject vs. Aggregate
This report section displays the category scores for ONE subject and compares them to the average scores of 1) all subjects in this project and 2) all subjects in all projects in this Advanced Report file.
The category names appear on the left side of the page. Results are displayed as a bar graph and in numerical form.
Scores are displayed in natural order—i.e., the sequence in which categories are listed in the Surveys tab.
Column 1: Displays category scores for the primary scale.
Column 2: Displays the category scores for the primary scale of all subjects in the project.
Column 3: Reports the category scores for the primary scale of all subjects in all projects in this Advanced Report file.
This report section lets subjects compare their scores with the average for their project and for the total population. They can identify categories that are strengths relative to the norm and categories that need improvement because they are lower than the norm.
Category Summary – Current vs. Previous
NOTE: This section can be printed only if a subject is included in at least two projects in this Advanced Report file.
This report section displays the category scores for a recent (current) and an earlier (previous) project, to see if performance has improved in previously low-rated categories.
The category names appear on the left side of the page. Results are displayed as a gap graph and in numerical form, listed from most negative difference to most positive difference.
Column 1: Displays category scores for the primary scale in the current project.
Column 2: Displays category scores for the primary scale in the previous project.
Column 3: Reports the difference between these two sets of scores.
A negative score means that ratings for that category dropped, which shows a lack of improvement. A positive score means that the ratings have gone up since the earlier assessment, indicating that the subject has made improvement in this area.
The difference between the two scores is shown by a gap graph. A long arrow pointing to the right indicates a significant drop in performance, while a long arrow pointing to the left suggest a significant improvement in performance since the previous assessment.
This report section can serve as needs assessment data for additional training and development programs for the subject.
Item Ratings – Current vs. Previous
This report section displays the item scores for a recent (current) and an earlier (previous) project, to see if performance has improved in previously low-rated items.
NOTE: This section can be printed only if a subject is included in at least two projects in this Advanced Report file.
The items appear on the left side of the page. Results are displayed as a gap graph and in numerical form, listed from most negative difference to most positive difference.
Column 1: Displays item scores for the primary scale in the current project.
Column 2: Displays items scores for the primary scale in the previous project.
Column 3: Reports the difference between these two sets of scores.
A negative score for an item means that ratings for that item dropped, which shows a lack of improvement. A positive score means that the ratings have gone up since the earlier assessment, indicating that the subject has made improvement in this item.
The difference between the two scores is shown by a gap graph. A long arrow pointing to the right indicates a significant drop in performance, while a long arrow pointing to the left suggest a significant improvement in performance since the previous assessment.
This report section can serve as needs assessment data for additional training and development programs for the subject.
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