20/20 Insight GOLD
  Unleashing the full power of FEEDBACK!








Now you have a survey software package that can be used for 360 feedback, measuring performance improvement, organization surveys, customer feedback and more!

Individual Surveys

Measuring performance improvement - Administer customized surveys based on course objectives before and after training to determine if the skills taught in training transfer to improved performance on the job.

Leadership development - Diagnose skill strengths and areas for development of executives, managers and supervisors.

Managers' coaching skills - Find out how effective managers are at coaching their direct reports about on-the-job performance.

Individual skill development - Have team members give each other feedback about personal leadership, team interaction and workplace skills.

Team and Organization Surveys

Team development - Assess team issues by collecting input from a variety of customers and stakeholders.

Needs assessment -
Study aggregate performance data to decide how much to invest for training and development programs.

Organizational climate surveys - Collect information about your organization's vision, values, policies, structure, communication and management support.

Post-training survey of organizational support - Survey participants of your training programs to find out if the current policies and systems support the application of new skills.

Customer satisfaction surveys -
Get feedback from customers to find out what you need to change to create loyal customers.

Special Applications

Competency development - Get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviors.

Market Research - When you're considering a new product or service, gather input first from potential and current customers to find out what they really want.

EMAIL US or call (800-488-6463 or 757-873-3700) for more information.



Email us • Toll-free: 800.488.6463 • Phone: 757.873.3700 • © Performance Support Systems, Inc. All rights reserved.