360-degree feedback in perspective…

These articles by Dennis E. Coates, Ph.D. and CEO of Performance Support Systems reveal important insights about 360-degree feedback.

The PDF files are available for you to download and print. Feel free to share with others in your organization.

• “When Training Fails...And What You Can Do About It"
  
  
• “The First Three Steps Are Easy: How to Achieve Permanent, Measurable Improvements in Performance”
  
  
• “The Ultimate Use for 360-degree Feedback: Measuring Individual Performance Improvement"
  
  
• “People Skills Training: Are You Getting a Return on Your Investment?”
  
  
• “Process and Results: The Twin Challenges of Performance Management”
  
  
• “The Prudent Path: How to Avoid the Dangers of Using 360 Feedback in Performance Management”
  
  
• “Straight Talk about 360-degree Feedback Validation”
  
  
• "National Norms: A Practical Perspective”