These articles by Dennis E. Coates, Ph.D. and CEO of Performance Support Systems reveal important insights about 360-degree feedback.
The PDF files are available for you to download and print. Feel free to share with others in your organization.
“How to Get the ROI You Want from Learning and Development Programs” “The Ultimate Use for 360-degree Feedback: Measuring Individual Performance Improvement" “People Skills Training: Are You Getting a Return on Your Investment?” “The Prudent Path: How to Avoid the Dangers of Using 360 Feedback in Performance Management” “Straight Talk about 360-degree Feedback Validation” "National Norms: A Practical Perspective”