20/20 Insight GOLD Feedback   The Complete Feedback Solution
The Feedback Solution

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If you've got questions about the best ways to use 360-degree feedback, make permanment improvements in performance, and measure the effectiveness of your training and development programs, you'll find solid, practical answers in the resources provided here.


ARTICLES - The Truth about Using 360-Degree Feedback
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Articles by PSS CEO Denny Coates

"The Most Powerful Way to Use 360-Degree Feedback (It May Not Be What You Think)"

"People Skills Training: Are You Getting a Return on Your Investment?"

"Process and Results: The Twin Challenges of Performance Management"


WEBINAR - Feedback Wisdom from Marshall Goldsmith
goldsmith book

Marshall Goldsmith's latest book, What Got You Here Won't Get You There, is a must-read for leaders and coaches.

Enjoy this brief webinar (12:16 min.), "Feedback Wisdom from Marshall Goldsmith," with PSS President Meredith Bell. She explains how you can use 20/20 Insight to gather feedback and measure results while implementing strategies from this important book.


VIDEOS - Why You Need to Measure Training Results + How 20/20 Can Help
Meredith Bell

Learn how to:

Look inside 20/20 Insight:


AUDIOS - Discover What It Really Takes to Change Behavior
Denny Coates

Meredith Bell Interviews Denny

Listen to an interview that PSS President Meredith Bell conducted with Dr. Coates about what's needed to ENHANCE THE TRANSFER OF TRAINING. (22 minutes, allow a few minutes to download)

Five-Part Audio Series

The Shocking Secret about Leader and Team Development


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