About PSS

Performance Support Systems is a customer-driven, team-centered, highly adaptive organization. The company's product development and customer service efforts are driven by the following corporate vision:

CORPORATE VISION

To give success-oriented individuals the resources they need to grow stronger for work and life.

• Self-awareness
• Self-development

Based in Newport News, Virginia, Performance Support Systems was formed in 1987 through the merger of two consulting firms: Management Plus and Transitions, Inc.

The two co-founders, Dennis E. Coates, Ph.D. and Meredith M. Bell, M.A., have over sixty years combined experience in the field of human resource development. Together, they have served hundreds of organizations and have influenced the development of over 100,000 managers and professionals.

The PSS Team is dedicated to outstanding service and support. Front row: Paula Schlauch, Meredith Bell Back row: Johnny Scimeca, Denny Coates, Teller Coates

The primary focus of the company is to provide leading-edge tools and knowledge in the area of performance improvement. This focus has led to the development of a uniquely flexible, affordable, and customizable assessment and development system: 20/20 Insight GOLD, which the company markets and distributes internationally. Since it was introduced in 1994, more than a million people have participated in feedback projects using 20/20 Insight.

More information about PSS and 20/20 Insight GOLD is available in our online
20/20 Media Kit.

• PSS corporate information
• PSS executive biographies
• 20/20 Insight promotional information
• 20/20 features and capabilities list
• Associate program information
• Press releases
• Testimonials
• Product graphics—72, 150 and 300 DPI
• 20/20 Insight FAQs

If your organization needs survey administration services for your 360-degree feedback programs, we’re the experts! Please visit 360-Degree-Surveys.com for a complete description of these services.

PSS also provides the MindFrames personality assessment system on Initforlife.com.

The mission of Initforlife.com is to help success-minded people grow stronger for work and life by offering self-awareness and encouragement tools. Most of the services delivered on Initforlife.com are powered by MindFrames, the world’s most advanced brain-based personality assessment. Visitors to Initforlife.com may take MindFrames and get a free report.

Other MindFrames reports:

Revelations: Your Advanced MindFrames Analysis displays all MindFrames scores and explains the impact of the strongest areas; describes how a person learns, solve problems and make decisions; reveals which life and work activities may be easy or difficult; defines how focused or flexible the individual’s personality is; cautions about over-using or under-using certain mindframes; and recommends how to use strengths and stretch outside the comfort zone.

Communicating is a "match-up" report that compares the communication styles of two people. Participants learn the best way to communicate with people who are important to them to get a point across and hear what the other person has to say.

Thin from Within: Your Personality Guide to Weight Loss reveals how a person’s unique personality influences weight loss behavior and helps the participant choose the diet or fitness program that’s right for his or her personality. The individual is shown the best way to get on track and stay on track to lose weight permanently.