About 20/20 Insight GOLD v. 4.0
Survey Sampler from the Survey
Library
Developing Executive Skills
1. Shows interest in learning in a variety of areas.
2. Balances work and personal life.
Strategic Planning
1. When doing strategic planning, examines organization
strengths and weaknesses.
2. When doing strategic planning, considers the organization's
core competencies.
3. When doing strategic planning, analyzes economic and other
external factors.
Communicating Vision and Direction
1. Asks employees for their input to the corporate vision.
2. Communicates a vision for organizational success that sparks
excitement in others.
Focusing on Customers
1. Makes delighting external customers a major goal of business
planning.
2. Makes delighting internal customers a major goal of organizational
development.
3. Places a high priority on improving customer service.
Championing Innovation
1. Encourages others to question accepted practices, patterns
and assumptions.
2. Describes new ways of looking at things and suggests innovative
solutions.
3. Encourages employees to offer suggestions and ideas.
Promoting Ethics
1. "Walks the talk" - demonstrates high ethical standards.
2. Does what is right for the organization, even if not personally
rewarding.
3. Accepts accountability for actions.
Communicating Effectively
1. Communicates easily with people in all parts of the organization.
2. Inspires others with own enthusiasm.
3. Communicates in a logical, organized manner.
Building Relationships
1. Establishes effective relationships with senior executives.
2. Shows knowledge and respect for people's responsibilities
throughout the organization.
3. Establishes trust with people at all levels.
Promoting Internal Communication
1. Sets up policies that enable inter-departmental coordination.
2. Ensures that communication systems meet the needs of employees.
3. Ensures that needed information is shared with employees.
Executive Decision Making
1. Brings considerable experience and knowledge of the business
to decisions.
2. Before making decisions, examines in detail all relevant
background information.
3. Before making decisions, gets input from a variety of people.
Directing and Inspiring Action
1. Ensures that action plans are prepared and used.
2. Delegates adequate responsibility and authority to project managers.
3. When giving direction, communicates clearly what results are expected.
Supporting Quality
1. Defines quality for the organization.
2. Takes measures to reduce bureaucracy.
3. Empowers managers to improve work processes.
Developing Leadership
1. Provides a positive role model of effective leadership
behavior for managers.
2. Works on improving aspects of own leadership.
3. Mentors people who have leadership potential.
Deploying Organization Assets
1. Distributes resources to maximize productivity.
2. Empowers employees to work on self-improvement.
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