20/20 Insight GOLD    
WebResponse Overview
Enter WebResponse
Set Up Subject Respondent Selection
Set Up Respondent Feedback
- Customize Respondent Feedback
- Test Respondent Feedback Site
- Respondent Welcome
- Invite Respondents
- Track Respondent Progress

- Send Subject Respondent Reminder

- Close Feedback Site
Delete Project

WebResponse—Set Up Respondent Feedback

Invite Respondents  

 WebResponse

Reminder! All respondents must have an email address. The program generates an email message for each respondent and provides an URL to the assessment, along with username and password.

1. Click Invite Respondents.

2. The Send Email screen appears.

  WebResponse

3. Your name and email address are automatically entered.

4. Edit the Email message.

Note: Do not change or delete the variables %NAME, %SUBJECTS, %USER, %PASS or %URL. These variables are used by WebResponse to fill in information needed for the email invitation.

5. Click Save and continue.

6. The Check the recipients you wish to include: page appears.

7. Click Send email.

8. The Job Complete screen appears.

  WebResponse

The status column will indicate if an invitation did not go out to a respondent.


If a respondent invitation fails to send:

1. Return to your project.

2. Change the participant’s email address in step 1.

3. Click Synchronize.

4. Return to WebResponse.

5. Follow steps 1-5 above.

6. At the Check the recipients you wish to include: page, click Check none.

7. Check the name of the individual to receive the invitation.

8. Click Send email.

9. The Job Complete screen appears.