How to Create Customized Recommendations
Creating customized Developmental Reccomendations, Item Descriptions or Recommended Resources requires the file to be saved as a .rtf file. This file is also known as a Rich Text Format and can be created in Microsoft Word or another compatible word processing application.
1. Open Microsoft Word.
2. Create the document according to desired specifications. IMPORTANT: Images will not display in .rtfs in 20/20.
3. Save the file as a .rtf file, which is shown in the image below. To make it easy to find in 20/20, we recommend that you save it in the Docs folder under the Insight4 directory.

4. When you are adding custom documents to your items, navigate to the Docs folder and locate your customized file.
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